Tag Archives: homebuilding

The new NPPF: why consultation can no longer be a tick-box exercise

The government surprised us over the summer recess by unveiling the updated National Planning Policy Framework (NPPF), showing the new Prime Minister’s urgency to get Britain building. However, the changes have left councillors concerned about how much control they will have over development in their area. With their ability to refuse applications potentially reduced, early engagement and consultation will become increasingly important for councillors and residents to influence proposals.

The new framework places greater emphasis on national planning policy and strengthens the presumption in favour of development. For major applications, it also expects developers to engage with stakeholders early to identify and address key planning issues before submission.

Additionally, the government’s proposals for a national scheme of delegation is due to come into force in October this year, which would see more applications decided by officers. One councillor told me that residents will be “very upset” when they understand the implications, leaving councillors having to explain why they are “unable to do anything”.

Cllr Chris Hossack (Reform), cabinet member at Essex County Council and a Chelgate colleague, said the changes were “a step towards centralisation of planning policy”, with less weight given to local plans where their policies conflict with national policy. However, he also acknowledged that some councils had “brought this upon themselves by making poor quality refusal decisions that are not defendable”.

This is an issue we sometimes see at planning committees. Councillors refuse applications against officer advice, only for those decisions to be overturned at appeal. They can then tell residents they opposed the development, but their hands were tied by central government. The result is often the same development, but with just delays and costs to the taxpayer.

The new NPPF could help change that mindset. If councillors know an application is likely to be approved, there is little point sticking their heads in the sand. They might as well engage early, raise residents’ concerns and work with the developer to get the best possible outcome for their community.

This does not mean, however, developers can do the bare minimum. If consultation becomes the main opportunity to influence proposals, it needs to be more than a tick-box exercise. Holding an exhibition, collecting comments and submitting a Statement of Community Involvement does not necessarily mean residents or councillors have genuinely been listened to.

Cllr Hossack said developers need to listen through “meaningful prior engagement”, identify local needs and ensure housing growth can be accommodated by local services and infrastructure. Developers should therefore show how feedback has influenced their proposals, whether through changes to access, building heights, landscaping or local infrastructure. Where concerns cannot be addressed, they should explain why.

Hossack added “My own view is that the changes will hopefully encourage developers and councillors to work better together, rather than councillors refusing to engage and developers treating consultation as a tick-box exercise. Residents will always find ways to frustrate applications if they feel development is being forced upon them. If you can show that feedback has influenced proposals and secured community benefits it should help to build local trust and make for a smoother planning committee meeting”.

Sophie Coghlan

Senior Account Executive

Sophie Coghlan graduated from Manchester Metropolitan University in July 2024 with a marketing degree and joined Chelgate Local in August 2025 as an account executive. She was promoted to senior account executive in February 2026.

Sophie is passionate about growing her career in public affairs and public relations, focusing on planning communications and community engagement.

She has been working primarily on projects in the North Thames region, in particular Essex and Hertfordshire.

Email:  Sophie Coghlan
Tel: 020 7939 7950

 

Empowering Communities

 

Fitzwilliam MaltonNew Housing Design was the subject of a piece of high political theatre today in Westminster Hall as a Tory MP sought to hold new Housing Minister Alok Sharma MP to account.

Neil Parish MP had organised the debate after concerns about the quality of new homes in the UK from the design phase onwards. His solution? To include communities from the outset in the design of new homes and neighbourhoods.

This complaint is certainly nothing new but it was perhaps interesting to understand his angle of attack. Neil Parish wants to see developers and house builders held to account through the creation of a new post of New Homes Ombudsman who could at least help new home owners ensure that any issues with the quality of the build of their dream house are addressed quickly.

Perhaps unsurprisingly this call was echoed by members from both sides of the chamber, including former bag carrier to previous Housing Minister Gavin Barwell, Rebecca Pow, and the only chartered planner in the chamber, Helen Hayes MP. All speakers suggested that high quality developments and homes would be much more likely to get local support, although this is probably difficult to prove.

In response, Alok Sharma hid behind existing and planned policy. He proclaimed that there is a robust framework in place which emphasises the importance of high quality design and encourages engaging with the local community. He went on to say that the Housing White Paper would reinforce this further – but declined to say when or how the White Paper (or the changes to the NPPF) will be taken forward. The debate ended with the Minister concluded by saying that he would consider the role of an ombudsman.

As a debate it certainly won’t be one for the annuals, but Neil Parish has raised an interesting point at a time when Tory back benchers know they need to be listened to.  The Minister won’t be able to bat these calls away and there may be some action on an ombudsman – beating the housing industry always goes down well with voters.

However, it is harder to see what can be done about getting communities involved earlier in the design process. This is something the government would rather leave to local councils. We might also conclude that the government needs to see new homes built now and worry about fixing the issues later. . .